Changing other users’ login passwords

This topic explains how to change other users’ login passwords.

About this task

If HCL Quality Server’s built-in security model is being used and you are an administrator, you can change the login passwords of other server users.

To change the login password of another user:


  1. Log into HCL Quality Server.
  2. Click the Administration navigation link.

    Alternatively, click the Administration icon on the Home page.

    The Administration page is displayed.

  3. Click the Users tab.
    Note: The Users tab is not displayed on the Administration page unless you are an administrator.

    The Users tab is displayed.

  4. Select the check box next to the user’s user name.
    Note: You cannot select your own user name.

    A New password field, a Confirm password field, a Change passwords button, and a Delete selected users button are displayed on the Users tab.

  5. In the New password and Confirm password fields, enter and re-enter a new password.
    Note: If a new password is entered, it must be unique but it can contain spaces and there is no limit on the number of characters that can be used.
  6. Click Change passwords.
    Note: The Change passwords button is unavailable until the New password and Confirm password fields contain the same password.

    The user’s password is changed.

    A status message is displayed to confirm this.